Quality Systems Technician
OVERALL PURPOSE OF JOB
The Quality Systems Technician manages several critical quality systems processes within the Quality department and is also responsible for performing some other administration duties.
RESPONSIBILITIES
- Overall administration, maintenance and improvement of the Quality Management System including:
- Record keeping, retrieval and archiving and associated procedures.
- Document control processes including periodic review, ensuring document changes occur in a time bound, controlled manner as per change notes, project plans or other requirements.
- The Customer Complaint (CC) handling system and coordinating regular updates with internal and external teams to drive timely and effective closure.
- Administration of Change Control processes including Change Board and monitoring conflicts with changes.
- Administration of Quality Management Review (QMR) processes including data analysis/preparation and facilitating review meetings.
- Administration of the internal and external audits schedule responsible for defining the schedule and monitoring for timely completeness.
- Developing and executing training in Quality processes.
- Generating regular reporting of status against the agreed KPIs.
- For all tasks, make suggestions for continuous improvement of processes and implement where applicable / requested to do so.
- Provide cover for other Quality roles during periods of absence.
- At busy times reasonable requests may be made to perform duties of a similar nature.
- Adhere to QMS, HSE policies and procedures and all other Mi3 policies and procedures at all times.