Mi3 was founded in 2006 with a vision to create a company recognised for its quality, integrity, innovation and customer care and have grown successfully, offering all our services from our purpose-built site with clean-room facilities and 70+ employees.
Mi3 have an international client base and continue to operate on the same values that helped to build our reputation for excellence.
Everyone at Mi3 understands the need to work as a professional team and this has created the initiative to develop a group of key values which represent the guiding beliefs, principles and culture of the business.
INNOVATION
We are creative in our approach, researching and using advanced materials and the latest 3D design software.
We pride ourselves on our reputation for dependability and provide a professional yet enjoyable experience to our customers.
We offer inspiration and advice when developing the initial product concept and design and stay involved all the way through to product realisation and marketing.
We are a relatively small company which means we can be flexible and agile yet we produce over 2 million items a year.
EXCELLENCE
We are committed to delivering best practice in all we do and have a passion for perfection.
Our vast experience has given us valuable insights and technical know-how. Our systems and processes are accredited to ISO 13485:2016 and MDSAP, and our assembly clean-room is classified level 7.
Continuous improvement is a key part of our culture and we train and encourage our employees to find better ways of doing things every single day.
We invest in training and processes to increase efficiency and quality and are driven to become one of the premier suppliers of ‘outsourced’ manufacturing in the medical devices sector.
CUSTOMER FOCUS
Customer satisfaction is core to all we do.
We care about the welfare of the healthcare professionals and patients who use our products. We take pride that our products can make a real difference to people’s lives.
We aspire to world-class standards with our customers, being adaptable and responsive, whilst providing the highest quality with On-Time in Full delivery.
These Key Performance Indicators are supported by performance measures, owned and monitored by our teams and their leaders.
INTEGRITY
We provide total confidentiality and discretion to our customers, ensuring privacy and security with their technical and commercial information.
We respond promptly on decisions and commitments and don’t allow opportunities to drift or become overlooked.
We ensure our employees deliver our Key Performance Indicators of quality, on time delivery and health and safety. Our policy is to deal swiftly with any customer issue.
Compliance is paramount, so we proactively search for any changes in legislation to provide up-to-date, robust solutions to end users.
We have a culture of total responsibility and are accountable, not only to our customers but internally, empowering members of our team to ensure collective responsibility.
COLLABORATION
We work in a shared and trusted partnership with our commercial partners and employees, operating in an open, honest and respectful manner.
We have a close alliance with our customers, discussing their specific needs and tailoring our service accordingly. We keep in regular communication throughout the whole process, informing of product progress and delivery schedules.
Internally, we encourage an engaging and friendly environment, approaching each other with a cheerful and positive spirit, recognizing achievement, offering opportunity and rewarding success in order to maintain a motivated team.
The management team at Mi3 brings together a broad range of experience in design, development, manufacturing, quality and regulatory management. This experience has been brought together to create a formidable team dedicated to the manufacture of precision medical devices.
Click on the image to see each team member's bio.
Guy has over 20 years’ experience spanning the pharmaceutical, biotech, medical device and scientific industry. Guy’s focus is on commercial sustainability by ensuring clients are provided with exceptional service and support in the design, development, manufacture and supply of their products. His track record shows delivery against this objective at multinational and SME level. He is proud to lead a team at Mi3 which can repay the trust placed in it by our partners.
Guy Topping
Managing Director
Kelly Jackson is the Senior Technical Manager at Mi3 with more than 25 years’ experience across the medical device, pharmaceutical and cosmetics industries and is our subject matter expert in research & development, product design and validation, specialising in Regulatory Affairs. Kelly oversees the Engineering, Product Development and Quality teams at Mi3.
Kelly Jackson
Senior Technical Manager
Ash has 10 years’ experience in medical device design, manufacture & supply including advanced wound care, IVD Instruments and now plastic medical & surgical devices here at Mi3. His experience spans Operations, Technical and several Quality functions including Design, Manufacturing and Supplier Quality. Ash brings a focus on continuous improvement with a wealth of experience in various process excellence methodologies.
Ash Jeffrey
Quality Manager
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Sara joins Mi3 with over 25 years commercial experience within the life sciences, diagnostic, biotech and medical devices industries. Sara's breadth of experience includes strategic planning, product management, branding and marketing communications. Her passion is shaping and implementing the strategic direction of a business to ensure brand awareness and growth. Prior to moving into a commercial setting Sara worked on the research & development of Immunological diagnostic tests. She is a CIM qualified Marketer.
Sara Yohn
Customer Experience & Marketing Manager
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Louise is a qualified CIMA Accountant, with over 10 years’ management accounting experience.
Louise’s finance career has spanned aerospace manufacturing, construction and legal consultancy and property management sectors, before bringing her to the medical device industry here at Mi3.
Louise Sanders
Finance Business Partner
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Patrick has over 10 years’ experience in the manufacturing environment spanning various sectors such as electro-mechanical design and production, medical packaging and medical devices. Prior to moving into the Operations space he worked as a project manager where he has led multi million pound product launches from concept through to full scale production. His main focus is to grow MI3’s manufacturing capabilities to ensure a cost competitive and quality product is delivered every time to our business partners.
Patrick Duggan
Operations Manager
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James has over five years’ experience working in Human Resources, having previously worked in multi-million pound businesses including logistics and housing. Holding an MA in Human Resource Management, he is a Chartered Member of the CIPD, and has a wealth of experience in the many facets of Human Resources.
James’ believes that people are the key to success and his focus resides in helping to deliver the wider business objectives, through Human Capital maximisation. He ensures that Mi3 attract and retain the right people, and that colleagues are engaged and happy throughout their careers at Mi3.
James Scorer
Human Resources Manager
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Noel has 8 years’ experience in manufacturing within the automotive industry before coming to Mi3, introducing new products and process’ to facilities,documenting and controlling launch plans, project management and implementing lean six sigma methodologies.
His experience includes production management, quality engineering and facilities management. He brings his experience of in process development to improve production efficiencies and drive lean manufacturing at Mi3.
Noel Marques-Neves
Production Manager
MEET THE TEAM – WATCH THE VIDEO
Mi3 have the capability to take a new concept right through the product creation cycle from technology research and design to finish with a fully validated device ready for distribution to the market. Mi3 can be contracted for one or more parts of the product cycle or for the entire process.
Market &
technology
research
Concept
creation &
Design
Development
& Prototyping
Pilot
& full scale production
Regulatory & technical documentation
Market &
technology
research
Concept
creation &
Design
Development
& Prototyping
Pilot
& full scale production
Regulatory & technical documentation
