Mi3 were founded in 2006 by 3 partners with a vision to create a company recognised for its quality, integrity, innovation and customer care and have grown successfully, offering all our services from our purpose-built site with clean-room facilities and 70+ employees.
Mi3 have an international client base and continue to operate on the same values that helped to build our reputation for excellence.
Everyone at Mi3 understands the need to work as a professional team and this has created the initiative to develop a group of key values which represent the guiding beliefs, principles and culture of the business.
INNOVATION
We are creative in our approach, researching and using advanced materials and the latest 3D design software.
We pride ourselves on our reputation for dependability and provide a professional yet enjoyable experience to our customers.
We offer inspiration and advice when developing the initial product concept and design and stay involved all the way through to product realisation and marketing.
We are a relatively small company which means we can be flexible and agile yet we produce over 2 million items a year.
EXCELLENCE
We are committed to delivering best practice in all we do and have a passion for perfection.
Our vast experience has given us valuable insights and technical know-how. Our systems and processes are accredited to ISO 9001: 2008, ISO 13485: 2012 and our assembly clean-room is classified level 7.
Continuous improvement is a key part of our culture and we train and encourage our employees to find better ways of doing things every single day.
We invest in training and processes to increase efficiency and quality and are driven to become one of the premier suppliers of ‘outsourced’ manufacturing in the medical devices sector.
CUSTOMER FOCUS
Customer satisfaction is core to all we do.
We care about the welfare of the healthcare professionals and patients who use our products. We take pride that our products can make a real difference to people’s lives.
We aspire to world-class standards with our customers, being adaptable and responsive, whilst providing the highest quality with On-Time in Full delivery.
These Key Performance Indicators are supported by performance measures, owned and monitored by our teams and their leaders.
INTEGRITY
We provide total confidentiality and discretion to our customers, ensuring privacy and security with their technical and commercial information.
We respond promptly on decisions and commitments and don’t allow opportunities to drift or become overlooked.
We ensure our employees deliver our Key Performance Indicators of quality, on time delivery and health and safety. Our policy is to deal swiftly with any customer issue.
Compliance is paramount, so we proactively search for any changes in legislation to provide up-to-date, robust solutions to end users.
We have a culture of total responsibility and are accountable, not only to our customers but internally, empowering members of our team to ensure collective responsibility.
COLLABORATION
We work in a shared and trusted partnership with our commercial partners and employees, operating in an open, honest and respectful manner.
We have a close alliance with our customers, discussing their specific needs and tailoring our service accordingly. We keep in regular communication throughout the whole process, informing of product progress and delivery schedules.
Internally, we encourage an engaging and friendly environment, approaching each other with a cheerful and positive spirit, recognizing achievement, offering opportunity and rewarding success in order to maintain a motivated team.
The management team at Mi3 brings together a broad range of experience in design, development, manufacturing, quality and regulatory management. This experience has been brought together to create a formidable team dedicated to the manufacture of precision medical devices.
Click on the image to see each team member's bio.
Stuart is one of the founders of the business, and can draw reference from approaching 30 years in the disposable medical device industry. He remains committed to the development of Mi3’s business, its values, its people and its reputation as a class-leading designer, developer and manufacturer of products which positively impact upon people’s lives.
Stuart Thompson
Managing Director
Alan has more than 15
years of experience at General Manager / Managing Director level including
spells in electrical engineering, prosthetics & orthotics, education
resources, medical devices and clinical services businesses. He has been part
of the Mi3 senior management team for more than 3 years and brings both
operational management and general management expertise with a focus on
developing company investments, systems and processes to facilitate growth.
Alan Gallagher
General Manager
Kelly has over 10
years experience in medical devices up to and including Class III and
implantable devices, sold globally including in the United States. Kelly’s
experience spans Project Management, Quality, Technical and Operations
functions and she has honed her expertise in validation, process development,
specifications and design control. Prior to that she gathered a wealth of
experience in research and development in the cosmetics industry with a focus
on protein isolation and characterisation techniques and the development of
test methods for those activities.
Kelly Jackson
Senior Technical Manager
Tim has 10 years of
experience at Operations Manager / Production Manager level including spells in
Flow Control and Automotive businesses. He has been part of the Mi3 senior
management team for more than 7 years and brings operational management
expertise with a focus on developing our ERP and IT systems.
Tim Ravenscroft
Operations Manager
Glenn is an experienced
Materials & Logistics Manager with a demonstrated history of working in the
medical device industry. Skilled in Manufacturing, Customer Service, Materials
Management, Planning and Recruitment. Strong operations professional, certified
lead auditor (ISO 13485 2016) with a BA (Hons) Business Information Management.
Glenn Lawton
Materials & Logistics Manager
Marta is Production
Manager at Mi3. She coordinates production
in both cleanroom and oversees training of the organization's cleanroom
staff to provide maximum possible assurance of repeatable quality. During her
ten-year tenure at Mi3 she was involved in development of Mi3’s production
department including recruitment process. She believes that Mi3 can make a real
difference to patients' lives by providing high quality products and services.
Marta Cybula
Production Manager
With
over 10 years’ experience combined in the Medical Device and Pharmaceutical
Industry, Zeyad has worked in QC, QA/RA, & Validations; and joined the management team
at Mi3 to head the Engineering & Validations department in late 2015.
Zeyad Ibrahim
Engineering & Validations Manager
Stuart has been
involved in medical technology development for over 10 years, with experience
spanning academia and research through to innovation management in healthcare.
He is a Chartered Engineer and trained Clinical Scientist who brings an
analytical and practical approach to design methodology and risk management as
the manager of the New Product Development team.
Stuart Marsden
New Product Development Manager
MEET THE TEAM – WATCH THE VIDEO
Mi3 have the capability to take a new concept right through the product creation cycle from technology research and design to finish with a fully validated device ready for distribution to the market. Mi3 can be contracted for one or more parts of the product cycle or for the entire process.
Market &
technology
research
Concept
creation &
Design
Development
& Prototyping
Pilot
& full scale production
Regulatory & technical documentation
Market &
technology
research
Concept
creation &
Design
Development
& Prototyping
Pilot
& full scale production
Regulatory & technical documentation